When your system has about 20 franchisees, you may want to consider creating a franchisee council as a means to communicate ideas. If you do create a council, we recommend that you draft by-laws that will govern how it is operated. We also recommend that a franchisee council acts in an advisory capacity only, and that it does not have operational or decision-making power.
In this section of Item 11, we need to disclose (i) whether you have the power to form, change and dissolve a franchisee council and (ii) how members are selected.